Terms of service

By using this website, you agree to the following terms and conditions.

Pet’s Kitchen operates this website and online store. We reserve the right to update or change these terms at any time without notice.

Products

We do our best to ensure product descriptions, images and pricing are accurate. Because many of our products are natural, raw or handmade, appearance, colour and texture may vary slightly.

Orders

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order at our discretion, including where there has been an error in pricing or product information.

Pricing

All prices are listed in Australian Dollars (AUD). Prices are subject to change without notice. Delivery fees, where applicable, will be calculated at checkout.

Delivery

Delivery timeframes are estimates only and may vary. Please ensure your delivery details are correct when placing your order. For more information, please refer to our Delivery Policy.

Refunds and Returns

Refunds, returns and exchanges are handled in accordance with our Refund Policy.

Website Use

You must not misuse this website, attempt to interfere with its operation, or use its content for commercial purposes without our written permission.

Intellectual Property

All content on this website, including text, images, branding and logos, belongs to Pet’s Kitchen unless otherwise stated and may not be copied or used without permission.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These terms are governed by the laws of South Australia, Australia.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Pet’s Kitchen
support@petskitchen.com.au
08 8318 1431
Shop 5, 246–264 Grenfell Road, Surrey Downs SA 5126